Answers
Product Information
How do I know which VANITYMARK shade is best for me?
At the end of each description is a celeb who's coloring each shade
matches.
Check out the names and see who shares your tone/coloring. Have no
fear, if
you aren't happy with the shade you choose, send it back to us within 30 days of your purchase date and we'll exchange it for the perfect VANITYMARK pencil, powder or glaze.
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Does VANITYMARK test on animals?
No, but if we did they'd look FABULOUS!
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Are VANITYMARK products fragrance free?
Like, totally fragrance free, no worries!
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Is VANITYMARK Hypo-Allergenic?
Of course, Kitten! But click the info/ingredients button at the
bottom of each product page to be sure there isn't something you are specifically sensitive to.
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How pointed is the pointed side of the VANITYMARK Ultra-Brow Tweezers?
VERY! The sharpest pointed tweezers on the planet. VANITYMARK suggests you keep the little clear 'cap' on when not in use. Safety first,
last and always!
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Can I buy a VANITYMARK gift certificate?
Not yet, but look for VANITYMARK gift certificates to be available soon.
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If I use VANITYMARK will I look like a Superstar?
Baby, you already look like a Superstar!
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Does VANITYMARK sell their products wholesale?
We sure do. Contact us at sales@vanitymark.com to get our cool products in your store today!
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Shipping
How long will I wait for my fabulous VANITYMARK products to arrive?
Generally 3-5 business days. VANITYMARK is based in Hollywood, CA.
The closer you are to us the faster your pretty will get to ya'! But don't move, just be
patient!
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Does VANITYMARK deliver to post boxes?
Yes, we use the US Postal Service. They deliver to any valid US address.
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Does VANITYMARK offer a discount if I order more than one product?
Better than a discount VANITYMARK's $4.99 three day shipping
charge covers any amount or combination of products ... so stock up!
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Does VANITYMARK ship internationally?
No. Mainly because it's difficult to get credit cards approved for orders overseas, but we're working on it!
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Does VANITYMARK offer rush delivery?
Presently, no. But we are working on offering rush delivery in the
future.
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Can I track my VANITYMARK order online?
Sure you can! Each order will have a tracking # and link to follow
your pretty as it speeds to your home! Also, feel free to contact VANITYMARK
directly with any questions at: Shipping@VANTIYMARK.com.
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Does my mail person like delivering VANITYMARK?
Yes! America's postal workers love VANITYMARK packages. They are
our signature crisp white, they ain't heavy and they bring glamour to every corner of this grand
US of A!
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Refunds, Returns and Exchanges
What is VANITYMARK's return policy?
If you're unhappy with any VANITYMARK product (is that possible?!)
for any reason, just send it back to us within 30 days of your purchase date for a full refund.
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Where do I send my VANITYMARK purchase for refund or exchange?
Send to:
VANITYMARK
8033 Sunset Blvd. #866
Los Angeles, CA 90046
Attn: refund/exchange dept.
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